Do you ship internationally?
Yes we do!

What does postage cost?
It depends on what you buy and where you live - to calculate postage please enter your address after clicking "proceed to checkout" in the view cart window!

Do you have more products in store than on this site?
Yes! Our retail store has a lot more products - unfortunately we do not have the time or resources to list everything online, feel free to contact us if you are looking for a particular item!

Do you giftwrap?
Yes! We certainly can, just make a request in the comment section during the check-out process! If you have already placed your order and forgot to do this just send an email through the contact us page and if we have not already packed up your order we'll be happy to wrap it.

What is your returns policy?
If product is faulty or damaged Kidzone will replace the item, or if a replacement is not available will provide a refund within 14 days.

How do a make a return?
Please email or call us providing information about what is wrong with the item and we will let you know if we can replace or refund the item. In the case of refunds, we can only refund to the card used to purchase the item.

Please contact us with any other queries!